All purchases are generally final once a digital download has been delivered or made available, because digital products can be copied.

We may approve a refund or replacement if:

• The file is corrupted, defective, or not readable.
• You are unable to download after reasonable troubleshooting.
• You were charged incorrectly (duplicate charge or wrong amount).
• We determine the transaction was fraudulent or unauthorized.

Depending on the issue, we may offer:

• A fresh download link or file replacement.
• Technical help getting access to your purchase.
• A store credit (if appropriate and permitted).

Requests must be submitted within 7 days of purchase, unless local law requires otherwise.

Email us at [YOUR SUPPORT EMAIL] with:

• Order number (or the email used at checkout)
• Book title purchased
• Description of the issue (screenshots help)

Approved refunds are processed back to the original payment method. Timing depends on your payment provider and bank.

We may deny refund requests in cases of suspected fraud, repeated abuse, or violations of our Terms (including redistribution of digital products).